Returns & Refunds

Returns From Outside The United Kingdom & Channel Islands


If you are making a return from within the United Kingdom or Channel islands, please Click Here

To return your item, please post to the address below:

Express Trainers
Unit 89 , North East BIC
Alexandra Avenue
Sunderland, SR5 2TH
United Kingdom

Please Note: Returns will only be accepted if the goods are in the same perfect condition as delivered, complete with tags attached, tissue packing paper, and the box undamaged. Boxes must be wrapped and must not have labels directly attached or be taped in any way. Any damage or sign of wear to the returned item may result in a refund being refused. Complete the returns information on this returns note and ensure you enclose it in the box with your returned items.

Including Your Original Receipt


In order for us to process your return as quickly as possible it is imperative that you include your receipt when sending your goods back to us.

If you have mislaid your receipt, simply enclose with your returned item a covering letter showing your full name, address, contact telephone number and email address